How will my order be shipped?
We proudly ship our products via our trusted delivery partner, Ninja Van. Should your location be outside their coverage area, we may opt for an alternative partner (which could entail additional charges). If you have any concerns, please contact our dedicated team at sollunga@kalkandu.sg.
What are the delivery fees?
For orders within Singapore, enjoy complimentary delivery for purchases above $50. Orders below this amount incur a nominal delivery fee of $8.
When can I expect my order?
Please anticipate your order's arrival within 48 hours (or 2 business days) after placement. While we usually aim to have your order with you within 24 hours, factors like public holidays, weekends, and unforeseen circumstances might introduce slight delays.
Can I change the delivery address after placing an order?
Regrettably, once an order has been confirmed, the delivery address cannot be altered.
What if I am not available when my order arrives?
While our courier partners typically reach out to confirm the delivery date and time, we have no direct control over their specific procedures. In the uncommon event you're unavailable upon their arrival, they'll leave a note with alternative delivery or pick-up details. To ensure a smooth delivery process, please ensure your contact details are accurate when placing your order.
What exactly is a filter coffee decoction?
Kalkandu's exquisite coffee decoction is derived from hot water passing through finely roasted and ground coffee powder, using a traditional South Indian filter. Combine this with steaming milk for the authentic South Indian filter coffee experience.
What ingredients are in the decoction?
We craft our decoction with just coffee, chicory (in select blends), and water. Rest assured, there are no additives, preservatives, or added sugars.
How long can I store the decoction?
Unopened, the decoction remains fresh for 8 months. Once opened, refrigerate and enjoy within 10 days.
Is the decoction vegan-friendly?
Absolutely! The decoction on its own is vegan.
Where is your coffee sourced from?
Our coffee is a tribute to the fertile lands of the Western Ghats in India. Embodying the essence of farm-to-table, we oversee every step – from cultivation to packaging.
There are tiny brown particles in my coffee. What are these?
Those are merely soluble coffee solids. Give the pouch a gentle shake before use, and they'll seamlessly blend in.
Can I use the decoction in other recipes?
Certainly! It's a versatile ingredient, perfect for cold coffees, cakes, cocktails, desserts, and even as a rich ice cream flavor mix in.
Is reheating the decoction advisable?
For best results and flavor, never reheat the decoction directly. Instead, add in hot milk, and froth it well for that classic South Indian finish..
Can I consume the decoction as is?
While unconventional, there's no harm in doing so. Pro tip: Add a shot of our decoction to a glass of hot water for an excellent Americano. For a more traditional experience, follow the brewing instructions attached to each bottle.
What is a tea decoction?
Kalkandu’s tea brew is a meticulously crafted tea concentrate, born from our unique extraction process and the choicest tea leaves.
Which ingredients go into the brew?
Pure and simple: only the finest tea leaves. Our brew is untouched by preservatives or artificial colors.
How long does the tea decoction last?
When stored in ambient conditions, our brew retains its essence for 6 months. Once opened, keep it refrigerated and consume within 10 days.
What else can I craft with the tea decoction?
Beyond a classic hot tea, our brew can be the base for refreshing iced teas, elegant cocktails, delightful mocktails, and tea-infused desserts. Let your culinary imagination soar!
We would love to hear about your favorite treats or, even better, engage in conversations with your grandmothers and learn from the true masters themselves.
Join us on our online journey and feel free to drop us a note if you would like to explore and discover more.
